Privacy Policy
Last Updated:
1. Introduction
At PixaClear LED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or request a quote.
2. Information We Collect
Information you provide. Our contact and quote forms collect details such as your name, business or organization, email address, phone number, project location or address, display preferences, approximate display size, and project details. We also receive information you provide in related correspondence. Required fields are identified on each form.
Website and technical information. Our website and service providers process information such as IP addresses, browser and device information, pages visited, referring pages, and the timing of visits and interactions. Cookies and similar technologies support some of this processing.
Please limit form entries to information relevant to your inquiry. Our forms are not intended for passwords, payment-card details, Social Security numbers, or other sensitive personal information.
3. How We Use Your Information
We use information to respond to inquiries, prepare quotes, discuss projects, provide support, and manage customer relationships. We also use website and technical information to operate and improve our website, understand visitor interests, maintain security, prevent abuse, and address applicable legal obligations.
4. Website Analytics
We use Google Analytics 4 (GA4) to understand website traffic and improve our website. GA4 uses cookies to help measure visits and interactions, including product selections, quote-form openings, phone and email link clicks, and completed inquiries.
Analytics information includes page and referral information, browser and device details, approximate location, and identifiers associated with visits. Google also receives technical information, including IP addresses, when your browser communicates with its services. Information entered into our contact and quote forms is not intentionally included in our custom analytics events.
Learn more about how Google uses information from websites that use its services.
6. Contact and Quote Forms
We use the information you submit to respond to your inquiry, understand your project, and communicate with you about relevant products and services. Submitting an inquiry does not enroll you in promotional email or SMS marketing.
Our Contact form offers address suggestions using Google Places. As you type into the project-address field, address text is sent through our website to Google to retrieve suggestions, before the form is submitted. That request does not include your other contact fields or inquiry message. Quote-form city suggestions come from a list within the website.
Inquiry notifications are delivered through Brevo to our business email system for review and response.
7. Information Sharing and Third-Party Services
We do not sell or rent your personal information, and we do not share your contact details with third parties for their own marketing purposes.
We use legitimate service providers to operate our website, support communications, provide analytics, and maintain security. These include Hostinger for hosting, content delivery, security, and business email; Brevo for inquiry email delivery; Google for analytics, address suggestions, and externally delivered fonts; and Cloudflare for Turnstile verification and resources delivered through cdnjs.
These services receive information relevant to their functions. Email delivery involves processing inquiry details, while delivering website resources involves technical request information. Their privacy practices are described in Hostinger’s Privacy Policy, Brevo’s Privacy Policy, Google’s Privacy Policy, and Cloudflare’s Privacy Policy.
We may also disclose information when required by law or reasonably necessary to address fraud, security incidents, or the protection of legal rights.
8. Website Security
We use HTTPS and safeguards intended to protect website submissions and reduce unauthorized or abusive activity. No method of internet transmission or electronic storage is completely secure.
Our forms use Cloudflare Turnstile to help prevent spam and automated submissions. Cloudflare processes technical signals, such as IP addresses and browser information, to provide security and improve bot detection. We do not include your contact details or inquiry message in our Turnstile verification requests. See Cloudflare’s Turnstile Privacy Addendum for more information.
9. Data Retention
We retain information as reasonably necessary to respond to inquiries, maintain customer communications and project records, operate our business, meet applicable legal obligations, and address security or related concerns. Retention depends on the type of information, its purpose, and the systems involved.
Information may be retained in our business email systems, service-provider records, and applicable backups. You may contact us to request deletion of your information, subject to applicable legal and business recordkeeping obligations.
10. Your Privacy Choices and Rights
You can choose whether to provide optional information and manage cookies through your browser. If required details are not provided, we may be unable to process your inquiry. Google also offers a Google Analytics opt-out browser add-on for supported browsers.
Contact us at sales@pixaclear.com or 313-992-2057 to ask about your personal information or request access, correction, or deletion. Depending on your location and applicable law, you may have additional privacy rights. We may need to confirm your identity before providing information or making changes, and requests are subject to applicable requirements and record-retention obligations.
Our website does not currently change its analytics settings in response to browser “Do Not Track” signals.
11. External Websites
Our website links to other websites and services, including Google Maps, WhatsApp, and Instagram. When you follow a link or communicate through another platform, that service’s privacy practices apply to its handling of your information. We encourage you to review its privacy policy.
12. Children’s Privacy
Our website is intended for businesses and adults seeking commercial LED display products and services. It is not directed to children under 13. If you believe a child has provided personal information through our website, please contact us so we can review the situation and take appropriate action.
13. Changes to This Policy
We may update this policy as our website, services, or information practices change. Updates will appear on this page with a revised “Last Updated” date. We will provide additional notice when required by applicable law.
14. Contact Us
For privacy questions or requests, contact:
PixaClear LED
Signify3D LLC, doing business as PixaClear
Troy, Michigan, USA
Email: sales@pixaclear.com
Phone: 313-992-2057
Website: pixaclear.com